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Update on Black Licorice Recall

By jdempsey on August 31, 2012 | Category: News | 239 Comments

Greetings Red Vines Fans,

We need to update you around the recall of our black licorice products. We’ve decided to expand the recall to include all black licorice products, including our Mixed Bites and Family Mix, as well as our Snaps product that has a black licorice core, surrounded by a candy shell.

The Mixed Bites and Family Mix are being recalled due to the black licorice in the package. Our Original Red Flavor products, and our Sugar Free products are NOT included in the recall.

Your safety is our primary concern and we’ve taken this drastic measure out of an abundance of caution to ensure that all American Licorice products are safe for anyone to consume.

We’ve reached out to all retailers who sell these products and asked them to remove the product from their shelves until we can be 100% certain that the candy out on store shelves meet our quality standards.

On 8/22, we were notified by the California Dept. of Public Health (CDPH) that they had detected trace amounts of lead in one batch of our black licorice (16 oz. Bags of Black Licorice Twists with “Best Before Date 020413” printed on the label) that exceeded the amount of lead that they deem safe for candy products.

At that time we issued a voluntary product recall of this batch of licorice and immediately launched an extensive internal investigation to get to the root of the issue, including additional testing of our raw ingredients, products, equipment and water lines, in an attempt to identify what caused the elevated levels of lead. Our testing suggests that slightly elevated levels of lead above the recommended maximum levels of lead for young children may also be found in some recent batches of Red Vines Black Licorice Twists, Family Mix, Mixed Bites and Snaps. No detectable lead was found in recent testing of Sugar Free Black Licorice.

We know that several of you will have questions about the expanded recall, so we’ve created an FAQ document with the facts we have available at this time.

We will update you here as more information becomes available. We appreciate your understanding and support as we work to correct the issue and will answer whatever questions we can here.

Thanks – American Licorice Co.

 

FAQ – Expanded Recall of Black Licorice Products and Snaps®

Consumer Response Hotline Number - 866-442-2783

1. What are you recalling?

a. We are issuing a voluntary national recall of all Red Vines® Black Licorice products, including Mixed Bites and Family Mix products, as well as Snaps®. However, our Sugar Free black licorice is NOT included in the recall.

2. Is the Original Red® flavor also affected?

a. No. The Original Red flavor is not affected and is not being recalled. Only our Black Licorice Products, Mixed Bites, Family Mix products, and Snaps® are included in the recall. Our Sugar Free black licorice is NOT included in the recall either.

3. What about Mixed Bites and the Family Mix products?

a. Family Mix and Mixed Bites are products that contain both black and red licorice in one bag. These are being included in the recall because they contain the black licorice that is affected.

4. Why are these products being recalled?

a. These products are being recalled because samples were tested and some were found to contain slightly elevated levels of lead that are above the FDA recommended maximum level for candy that is likely to be consumed frequently by young children.

5. What is the allowable limit for lead in candy?

a. According to the FDA, the recommended maximum level of lead in candies that are frequently consumed by young children is 0.1 parts per million (ppm).

6. How much lead did you find in your Black Licorice products?

a. The external tests from the California Dept. of Public Health found one batch of black licorice twists that measured 0.33 ppm, which is what we originally recalled on August 22, 2012. Our subsequent internal testing over the past week suggests that slightly elevated levels of lead above the recommended maximum levels of lead for young children may also be found in some recent batches of Red Vines® Black Licorice Twists, Family Mix, Mixed Bites and Snaps®. No detectable lead was found in recent testing of Sugar Free Black Licorice.

7. Why is there lead in the product at all?

a. Lead is a naturally occurring element on the planet, and as such, traces of the element are present in many foods and beverages. The amounts present in most food and beverages, including our candy, are so small they have to be measured in parts per million. The FDA and California Department of Public Health (CDPH) have guidelines about the maximum level of lead that is recommended in specific food and for overall consumption from all food. Below are links from the FDA and CDPH with more information on lead in candy products.

FDA: http://www.fda.gov/food/foodsafety/foodcontaminantsadulteration/metals/lead/ucm172050.htm#healt

CDPH: http://www.cdph.ca.gov/programs/Pages/LeadFAQ.aspx

8. How did lead come to be in the candy?

a. We are investigating all possible causes of the lead contamination, including continued testing of our finished products, testing of our ingredients, testing of our manufacturing equipment and water lines, as well as working with our ingredients suppliers and internal quality assurance teams to get to the root of the issue and will be updating as we learn more from our findings.

9. Have you ever had a product recall before?

a. No. Over nearly 100 years of making candy, this is our first product recall.

10. What retailers are involved in the recall?

a. All retailers who carry Red Vines® Black Licorice, Family Mix, Mixed Bites, and Snaps®.

11. Where are your products produced?

a. All of our products are produced in our two US-based manufacturing facilities: Union City, CA and La Porte, IN.

12. Where are the ingredients from?

a. All of our ingredients are either sourced or reprocessed in the US by suppliers who are subject to FDA food regulations and guidelines.

13. Do you get ingredients from China?

a. We do not source any ingredients from China

14. What does “reprocessed in the US” mean in regards to ingredients?

a. Our ingredient suppliers source some raw materials from other countries and then re-process them at their US based plants to ensure that the end material being shipped to manufacturers like ourselves meet the stringent guidelines for product quality established by the FDA and other regulatory bodies.

15. Don’t you have a Quality Assurance team?

a. Yes…we have a quality assurance manager who oversees a team that performs regular testing of all raw ingredients and products being shipped out of our warehouses.

16. How often do they test the products and ingredients?

a. Our quality assurance team members perform daily quality tests while products are being produced and packaged.

17. If you have quality assurance teams and perform regular testing, how did American Licorice not know there were elevated levels of lead in the product?

a. While we require documentation from all ingredient suppliers at the time of delivery and perform regular quality checks on our products during production and before shipping, the majority of tests are focused on identifying microbiological issues.

18. When will your black licorice be available for sale once again?

a. Our black licorice products will again be available for purchase as soon as our investigation identifies the specific cause for the elevated levels of lead and we are able to confidently manufacture and deliver licorice that we know is safe.

19. How can you ensure that your future product will be safe?

a. In addition to identifying the specific source of the lead and working with our ingredient suppliers to ensure the integrity of the raw materials being shipped into our factory, our quality assurance teams will incorporate additional testing as necessary to ensure the continued safety of all of our products.

20. Who is most at risk for lead poisoning because of this contamination? Where can I learn more information about lead contamination?

a. According to the FDA, infants, children under the age of six, and pregnant women are the most at risk when it comes to consuming food with high levels of lead. Below are links to the CDPH and FDA websites for more information on lead in food products and where to be screened :
FAQ: http://www.cdph.ca.gov/programs/Pages/LeadFAQ.aspx
Contact Info: http://www.cdph.ca.gov/programs/CLPPB/Pages/Contact-CLPPB.aspx
FDA Website: http://www.fda.gov/food/foodsafety/foodcontaminantsadulteration/metals/lead/ucm172050.htm#healt

21. Why is lead not listed in the ingredients?

a. We would not list lead or other trace minerals/elements that are naturally found in our raw ingredients, as we don’t proactively put these into the product. Despite maintaining stringent guidelines around our ingredient suppliers and maintaining regular testing of our ingredients and products, in this instance amounts of lead were detected in some of our products that slightly exceeded FDA’s recommended maximum levels of lead in candies that are frequently consumed by young children, which is what prompted our voluntary recall of all Black Licorice products, including Red Vines® Mixed Bites and Red Vines® Family Mix products.

22. What should I do if I have some of the licorice that was recalled?

a. You should return any Red Vines® Black Licorice, Family Mix, Mixed Bites or Snaps® product to your place of purchase for a full refund.

23. What should I do if I’ve already consumed the candy?

a. Here are links to the California Department of Public Health website with more information on lead in food products, including where you could potentially get screened by a healthcare professional, if you choose to do so:
FAQ: http://www.cdph.ca.gov/programs/Pages/LeadFAQ.aspx
Contact Info: http://www.cdph.ca.gov/programs/CLPPB/Pages/Contact-CLPPB.aspx
For more information about lead, you can contact your local public health departments.

239 Responses to “Update on Black Licorice Recall”

  1. August 31, 2012 at 11:38 pm

    I recently bought the plastic 4 lb tub with a best buy date of 12/05/12 (#14:35:57). Should I return it?

    • August 31, 2012 at 11:42 pm

      Hi Mary Anne,

      If it is aBlack Licorice tub then yes, you should return it to your place of purchase. Original Red is not a part of the recall, so you do not need to return the tub if it’s full of Red. Thanks.

  2. September 2, 2012 at 9:12 pm

    Since your recall…I have not found “ONE” store that carries your Black Licorice. My husband and I love your black licorice! Where can we find it?
    We live in Gloucester, VA 23061 and would like to know which stores carry your black licorice.
    Thank you in advance.

    • September 3, 2012 at 10:55 am

      Hi Roberta,
      We’re very appreciative of your support. We’ll update here when our Black Licorice will be available again.
      Thanks!

    • October 13, 2012 at 5:13 pm

      i cant find any either and apparently i ate the bad black licorece but was fine

    • October 15, 2012 at 1:37 pm

      I have been going crazy trying to find your black licorice, having known nothing about the recall. I did find some at Safeway and consumed it. I really, really hope you get it back on the shelves soon as it is a favorite in our family.

  3. September 5, 2012 at 6:44 pm

    I have enjoyed your Snaps since I was a child. Can you please let me know when it is safe to buy them again? They were still on the shelves at the Walgreens where I shop, but at the checkout they rang up as “recalled”.

    • September 5, 2012 at 6:57 pm

      Hi Trudy,

      Thanks for your support. We’ll definitely be providing updates on this site as to when our BLack Licorice and Snaps products will be available again. As this recall is very recent, many retailers may still be working on distributing the information to their stores.

      Stay tuned in and we appreciate your comment and patience. Thanks.

  4. September 6, 2012 at 3:49 pm

    Well, I was at my local Walgreen’s to purchase my weekly supply of Snaps and to my surprise they told me that they could not sell them to me. What??? Didn’t exactly say why but I left without them which was a real bummer since I’ve been hooked on them since I was a kid. Any update as to when I will be able to purchase them again?

    Oh, and your Snaps Tin is awesome, does it come filled with Snaps???

    And do you give out coupons towards your products?

    • September 6, 2012 at 4:03 pm

      Hi Louise,
      Thanks for the support.
      As you can see in our post above, Snaps have been voluntarily recalled. We will be updating on this site when Snaps will be available again.
      We do not currently have any coupons available.
      Thanks.

  5. September 7, 2012 at 11:48 am

    I just bought a 1 lb. bag of your delicious licorice this morning at my local Vons in Redondo Beach. The date code says best before 2/17/13. Are these now included in the recall since the original best before date was 2/4/13?

  6. September 7, 2012 at 2:53 pm

    Gee, the 13 year old gets to take his 24 box (now 14) back to the store. He is going to be unhappy about not having his licorice.

    • September 7, 2012 at 3:34 pm

      Hi Jim,

      We’re very sorry for the inconvenience and truly appreciate your support. We will be updating here when our licorice will be available again. Let us know if you have any other questions.

      Thanks.

  7. September 7, 2012 at 5:22 pm

    So the first recall was just for the batch labeled “Best Before 020413″, but this new recall is for the products listed above from ANY date, correct?

  8. September 8, 2012 at 10:51 am

    I have 4lb pack of black licorice, best before day 03 / 19 / 2013
    Is that affected too?

  9. September 9, 2012 at 2:11 pm

    So sorry to hear about this recall. I have a 2# Family Mix bag I will have to take back to Walmart. Will really miss it, since you make the best licorice there is. Good luck with figuring out the problem. I will be awaiting your new production of black licorice for sale when it is available. Thanks for such great licorice.

  10. September 10, 2012 at 3:00 pm

    I eat 3-5 bags a week. I have also been giving small peices of snaps to my 10 month old granddaughter. I am very upset. I try to protect her at all times and now thrum you see is eating candy with lead in it. Now what do I do to find out what her lead levels are?

  11. September 11, 2012 at 12:16 pm

    Please please bring back Snaps to the Walkgreens stores in Chicago. I love them and want them back

    Can you at least give us a date as to when to expect them back at the stores???

    Thank you

    • September 11, 2012 at 2:19 pm

      Hi Diane – We’re doing all we can to bring our affected products back to the shelf as quickly as possible. I can’t provide a definite timeline at this moment, but we’ll be providing updates on this site as we learn more. Thanks for the support!

  12. September 11, 2012 at 2:50 pm

    i have a bag of the family mix with expiration date of 03 16 13 should i return it or is it safe iv been eating it and am currently 37 weeks pregnant. what are my chances of being exposed?

  13. September 11, 2012 at 8:51 pm

    I purchased the recalled licorice and have consumed some of it. I want someone to contact me from your company to discuss what I need to do to be tested about this problematic issue. My cell phone is XXX-XXX-XXXX. Regards, Don

  14. September 12, 2012 at 9:02 am

    Hello,

    I am like these people, I eat about 4-5 bags a week and have for about a year in lieu of smoking. I am desparate to get some more. I am not a child, nor pregnant and I really don’t care about slightly elivated lead. Is there anywhere I can get more product? I am not far from Union City, CA. Can I get it there?
    Many Thanks
    Cindy Gattenby

    • September 12, 2012 at 9:38 am

      Hi Cindy,
      We’re happy to hear that our candy has been a favorite of yours. Unfortunately I cannot give you a definite timeline on when our Black Licorice product will be available again. I’m sorry, but we will not be able to give out any candy at our facility. We intend to have our Black Licorice available again as soon as possible. In the meantime, our Original Red product is not affected by the recall, and may help as a stand in until our Black Licorice returns to the shelves. Let us know if you have any other questions and thank you for the support.

      • September 14, 2012 at 11:35 am

        Someone should at least be able to tell us when the product will be available again. I am one of those who also use snaps in lieu of smoking and I really really want them back. Why can’t you manufacture more adn get them to the consumer

  15. September 12, 2012 at 2:33 pm

    Hello,

    I am like these people, I eat about 4-5 bags a week and have for about a year in lieu of smoking. I am desparate to get some more. I am not a child, nor pregnant and I really don’t care about slightly elivated lead. Is there anywhere I can get more product? I am not far from Union City, CA. Can I get it there?
    Many Thanks
    Cindy Gattenby

    • September 16, 2012 at 10:09 am

      I hear you! I need my SNAPS fix! LOL Please get them back on the shelves ASAP. Guess who will be first at Walgreen’s whenever this deal is over?
      You & me.

      • September 19, 2012 at 10:35 am

        that makes 3 of us- I don’t care about the elvated lead either-especially since quitting smoking. C’mon jdempsey get our snaps back asap- please give us a delivery date-I will camp out at my Walgreens just to be the first in line to grab a bunch of bags!!!!!
        Better yet- can American Licorice COmpany send us comlimentary bags for being such excellent customers?????

  16. September 13, 2012 at 11:09 am

    I buy these for my horses, and have already given one of two bags to them as they LOVE them. I don’t think it can affect horses correct? I give them a few sticks (broken up) a week

  17. September 13, 2012 at 2:05 pm

    I have consumed at least 20 bags in the last 2 months, where do I go for testing? NOT HAPPY WITH THIS!!

  18. September 14, 2012 at 5:25 pm

    Was wondering about your Natural Vines black licorice. Is that okay?

  19. September 15, 2012 at 5:44 pm

    I’m very glad to see a long awaited update on the black licorice and am waiting anxiously for the return of my favorite snack! Hope you find the root of this problem so the wait won’t be too much longer. Glad to hear you pulled the whole batch cause it was a little worrisome to think only one batch was bad. Good luck to you all!

  20. September 15, 2012 at 8:09 pm

    I have been consuming a great deal of the Red Vines Black Licorice and am 52 years old. I would like to know how you are taking responsibility if there are elevated levels of lead in my blood? Also, I have tried calling the health department in CA. on the numbers you provide and it is a recording. You should be able to provide what can possibly happen to someone of various ages, symptoms to look for etc.
    Please have a representative contact me via email and then I will also provide my telephone number. Thank you.

    • September 18, 2012 at 9:06 am

      Greetings Debbie,
      Thank you for your comment. We will be contacting you via your email shortly. We appreciate your concern and will do all we can to help. Thanks.

  21. September 17, 2012 at 12:04 pm

    Oh no, jdempsey! I spent part of the weekend looking for Snaps. I knew something was up so I googled and found the news about the recall. Snaps are my number one comfort food, going back to the “penny candy” days. Any idea when you will start making them again. I wish I would have hoarded them. But I can’t keep them long enough. Help!

    • September 18, 2012 at 9:04 am

      Hi Toni,

      Thanks for the support. Unfortunately I won’t be able to share a definitive date for when Snaps will be available for purchase again, but we are doing everything we can to get them back on the shelves as soon as possible. Thanks!

  22. September 19, 2012 at 6:37 pm

    When will we see snaps back in the stores. I have been looking for weeks and decided to look on line and found out they were on the recall list.

    Thanks,
    Dave from Racine, WI

  23. September 19, 2012 at 8:31 pm

    HURRY!!!!!!!!!!!!!! :)

  24. September 20, 2012 at 2:29 am

    UPDATE???
    Scientists and brainstorms have figured out anything by now??

    We are investigating all possible causes of the lead contamination, including continued testing of our finished products, testing of our ingredients, testing of our manufacturing equipment and water lines, as well as working with our ingredients suppliers and internal quality assurance teams to get to the root of the issue and will be updating as we learn more from our findings.

    • September 20, 2012 at 10:07 am

      Hi Ron,
      We don’t have any updates we can share at this time. Thanks for your interest. We’ll post updates on this site as we are able. Thanks.

  25. September 22, 2012 at 4:55 am

    I love your FAMILY MIX that includes the red(both styles-twists and smooth) and BLACK. I can’t wait till you get this issue resolved as I miss my licorice and feel like I am going through licorice withdrawal. I can’t stand the plastic tasting stuff. Red vines licorce is like old fashioned licorice. Hurry and resolve the issues, PLEASE!

  26. September 23, 2012 at 10:27 am

    No wonder no one has snaps anymore!
    Now that I know I do not need to check every store!
    I hope you guys are working extra shifts and weekends plus Sunday to get this lead problem fixed asap!

  27. September 23, 2012 at 12:01 pm

    I LOVE SNAPS and have eaten them my entire (56 yrs. old) life.
    In the last several years the amount of candy coating has increased. This extra sugar coating is too sweet and detracts from the licorice. In the “old days” the coating was very light….please consider reducing the amount of sugar coating.
    It would save you production costs to use less! And, it would make me incredibly happy! I’m after the licorice flavor, NOT the sugar coating. I bet if M&M Mars made the shell on their M&M’s thicker, they would get complaints.
    Robin Niewold

    • September 25, 2012 at 7:28 am

      I respectfully beg to differ. I love the occasional SNAP that has so much candy coating that it fills up the little tunnel and crunches when you bite it! Hmmmmm, yummy. Please Hurry, It’s getting pretty bad. By the way, I’ve spent several dollars buying other licorice trying to fill my “SNAPS” void, but nothing has worked. I say we all get free bags for our dedication and patience. American Licorice – How about it? can we get a few free bags for our dedication to your company?

  28. September 23, 2012 at 7:24 pm

    I love love love black vines. I have been going to the grocery store every couple days looking for my vines. When there was none I looked for Snaps….another favorite. Nothing. I have been to many stores and thought someone was playing a cruel joke on me. Please send licorice back out now. Please….I need it….bad!
    Thanks.
    Lynn

  29. September 23, 2012 at 8:46 pm

    When can I expect Snaps back on the shelves at Walgreens?
    Thanks, Randy

  30. September 24, 2012 at 12:40 pm

    Natural Vines licorice is OK but Red Vines licorice is not. What’s the difference between the two products?

    • September 25, 2012 at 9:21 am

      Hi Michael,
      We’re still looking into the exact cause of the elevated lead content so we can determine what the precise source of the issue is. Natural Vines is not a part of the recall at this time. We appreciate your concern and patience, as we’re being as thorough as possible in our investigations to be able to be have utmost confidence in our findings. Thanks.

  31. September 24, 2012 at 10:51 pm

    I have been missing my licorice. Like so many others I also eat 3-4 bags a week. I would like to thank you for a great product and your commitment to solving the problem, but please hurry.
    Lauren

  32. September 25, 2012 at 2:49 am

    Hello! I just found out today that the reason all black vines have been out of stock at every store I have been to for the past month is because of this recall! In a general estimation, how long do you think it will take for stores to carry these again? I just mean in general, do you think it will take weeks or months?

  33. September 25, 2012 at 12:41 pm

    LOL – I thought I was the only person in the world addicted to Snaps – thank you all for showing me there are others going through withdrawals. I do commend the company for taking swift action, but I don’t think even those of us who are die hard Snap junkies have to worry about our lead levels from this. I too will be camped out at my local Walgreens as soon as the recall is over. In the meantime, stay strong brothers and sisters!

  34. September 26, 2012 at 9:49 am

    When will I be able to purchase black licorice again?? I WANT my licorice!! Sorry, red just won’t do.

    • September 26, 2012 at 8:09 pm

      Hi Lynn,
      I can definitely understand. We’re working hard to get the licorice back as soon as possible. Stay tuned in. Thanks!

  35. September 26, 2012 at 10:09 am

    Sorry for you troubles, but I am very happy this is only temporary. I was very concerned that Snaps might have disappeared “again”. Thanks for all of the great candy all these years.

  36. September 27, 2012 at 2:05 pm

    Just recently found out about this recall and in a way, glad I found out a month after the fact, so I have less time to wait for snaps to come back! I got a craving and couldn’t find them anywhere and now I know why. Totally bummed, can’t wait for them to be available again…work hard and fast, American licorice company!!!

  37. September 27, 2012 at 2:20 pm

    Like everyone else, been dying to have black licorice twists back again. I don’t match the consumption of others above, but our movie nights aren’t the same without them. Oh, well, I’ll go back to wearing a damp washcloth over my head and lying down in a dark room! Keep us informed.

  38. September 27, 2012 at 8:58 pm

    how do i keep my red vines fom getting hard?

    how can i get them soft again?

    • September 28, 2012 at 9:12 am

      Hi Babs – To keep the Vines from getting hard, you can limit their exposure to air by keeping them in a resealable bag or clipping shut the bag they came in. To get them soft again, you can try sticking them in the microwave for 5-7 seconds or leaving them in the sun for a few minutes. Thanks!

  39. September 29, 2012 at 2:51 am

    I usually buy a dozen bags of Black Red Vines at a time. I therefore have had plenty, until now, I am on the last bag.
    Wow, I may have to buy some of that high dollar Aussie stuff.
    I have eaten all mine, I even grabbed a couple of them from the clerk when he was removing them from the shelf. I decided, death by licorice would be a good thing. Please hurry, this is going to be awful.

  40. September 29, 2012 at 8:36 am

    Hello My wife and I have enjoyed your black licorice for years and miss it dearly. In fact way back inthe early seventies when I was a candy buyer for a independent drug store we brought in your products. They out sold the popuplar brands of the day and we made more profit with them. I am happy you guys are still around producing a excellant line of candy. Sincerely John & Marie Hermann

  41. September 30, 2012 at 5:32 pm

    Is the recall over yet? Please hurry! I need family mix! And all of this talk about snaps made me realize that I haven’t had them in years and as soon as they are available, I am going to buy some!

  42. September 30, 2012 at 5:33 pm

    P-L-E-A-S-E get you black licorice back in the stores. I don’t like any other kind & I’m having withdrawals.

  43. October 2, 2012 at 5:44 pm

    Oh, the Snaps are missed. Throngs of the faithful are patiently (sort of) waiting. I’m relieved to find there is a reason that no one was stocking Snaps. I was fearful that buyers were noticing a shifting consumer trend and would stock more gummy bears, for example, which are quite delicious, but nowhere comparable to the beloved Snaps.

    • October 3, 2012 at 10:23 am

      Thanks, Ann! We appreciate the support. Our Snaps products should be back on the shelves shortly to stand proudly in their rightful place. Stay back, gummy bears!

  44. October 2, 2012 at 10:57 pm

    Dear jdempsey,

    I am a Red Bite fan who normally purchases 3 cases of the Mixed Bites every two months. American Licorice used to package the Red Bites by themselves. Now, I just sort them and give away the Black Licorice. What Is the possibility of returning Red Bites to the marketplace separately? Otherwise,
    Is there a Licorice Methadone program for lifetime lover like myself?

    • October 3, 2012 at 10:21 am

      Hi Erin,
      Thanks for your support and for sharing your love of our products. I’ll certainly pass along your request to our geniuses in the Red Vines candy lab. Rest assured, we’re working on getting our Mixed Bites and all of our Black Licorice products back to the shelf as soon as possible. Thanks.

  45. October 3, 2012 at 3:03 am

    Could you please notify me (us) via email when the black vines are available again? I know there are more important things to worry about yet the black vines are certainly missed!
    Thank you for looking out for our well-being :)

    • October 3, 2012 at 1:40 pm

      I’m with Mary on that request. Please let me know too.

    • November 1, 2012 at 11:58 am

      Hi Mary and Kathy – Our black licorice is now shipping to retailers and should be back on shelves within 1-4 weeks, depending upon the retailer. Let us know if you have any other questions and thanks for the support!

  46. October 3, 2012 at 2:30 pm

    Just found out why our Walgreens aren’t carrying the black red vines licorice anymore. Please let me know when it will be available again as we are having withdrawal! The “other” brand of licorice tastes like wax and we won’t eat it!

  47. October 3, 2012 at 5:17 pm

    Allow me to echo the words of other black licorice lovers! I am in withdrawal.

    And clearly, there are not enough licorice connoisseurs working in stores! Too many clerks keep telling me Twizzlers are just as good! No way!!!!

    I only eat American Licorice black licorice. It’s THE best!

    Maybe we need a support group?!

    • October 3, 2012 at 9:54 pm

      Here, here! Thanks Sue! We’ll get them back as soon as we can.

    • October 7, 2012 at 1:20 pm

      I agree. I think I must be the only Red Vine Black Licorice addict in my whole area; even before the recall I could no longer find it in my area, just the red. Twizzlers doesn’t deserve to call itself black licorice. It is wax. I hope that the black comes back very soon and that retailers will be pushed to carry the black along with the red. How are people supposed to know that they are settling for junk unless they can buy the best?

  48. October 4, 2012 at 4:39 pm

    Wishing and hoping for SNAPS…Went to 2 stores in NY state- thought it was just a run on SNAPS. Went to FLA- still no SNAPS. Now must wait for kindhearted relatives to mail me some when they are restocked since cannot get them in Hawaii AT ALL!

    Best of luck in finding and solving the problem.

  49. October 5, 2012 at 6:32 am

    I too am relieved to know Snaps will be coming back to stores, and that I’m not the only one who’s missing them! It’s been over a month now — are you getting any closer? Now that I know I can’t have them, I’m REALLY craving them!

    And I agree with the person who preferred the previous version of Snaps that didn’t have quite so much candy coating on them.

    In the meantime, Jelly Belly makes licorice pastels that are so much better than Good ‘n’ Plenty because they have a much thinner candy coating. I get them in the Jelly Belly display at Hy-Vee.

  50. October 5, 2012 at 5:12 pm

    I have been a snaps lover since I was a child and can’t wait till I can get them again. What I wondered is when released can I buy them somewhere in quantity instead of just the bags at Walgreens.

    • November 1, 2012 at 12:03 pm

      Hi Kristi – We don’t have any bulk Snaps products at the moment but we do appreciate your love and support of Snaps. Thanks!

  51. October 5, 2012 at 6:11 pm

    A plea from another Snaps addict, please hurry. I have been enjoying them since I was a child at 2 cents a box (age 69).

  52. October 6, 2012 at 8:56 pm

    MUST HAVE SNAPS!! A friend of mine was still able to order boxes of Snaps from Amazon and they sent them to me. I was concerned because of the recall but somehow they were able to verify that those particular Snaps were ok. So how is it that Amazon still sells the Snaps, and yet you can’t get them in any of the stores?

    • October 8, 2012 at 9:35 am

      Hi Jane – Thanks for letting us know. All Snaps products have been recalled from all retailers at the moment, so Amazon should not be selling Snaps. We do not recommend eating the Snaps you received. I have notified our recall supply chain team and they are working with Amazon to make sure that no affected product is being sold until we are confident we have come up with a solution. Thanks.

  53. October 8, 2012 at 3:50 am

    I am in full on withdrawal from your black licorice as I have not been able to purchase any for well over a month now, I have tried every other brand that I can , finding them to all be sub par. I need to know what’s happening with the investigation and when can I expect to see your product back on my store shelves. Thank you

    • October 8, 2012 at 9:15 am

      Greetings Dave,
      We appreciate your enthusiasm and loyalty for our products. I assure you that we are working hard to fix the issue and return a safe and delicious Black Licorice back to store shelves as quickly as we can. Thank you.

  54. October 8, 2012 at 7:09 am

    Desperately looking for your Black Licorice and stumbled apon the recall. Glad to see I am NOT the only person addicted to Black Licorice and only your brand. Hurry please!!!!!!

  55. October 8, 2012 at 8:01 pm

    my husband and i love the red vines black licorice and no other brand will do..please hurry up and bring it back…thanks

  56. October 8, 2012 at 9:47 pm

    Any updates yet on where the lead was introduced to the manufacturing process? Is it possible an employee tainted it purposely?

    • October 9, 2012 at 8:46 am

      Hi Al,
      We’re confident the contamination was not a deliberate act, but we are not ruling out any causes during our investigation to understand the exact root of the issue. Thanks.

  57. October 9, 2012 at 6:39 am

    Every evening for dessert it’s Black Licorice — then the recall… other brands just don’t hit the spot. I’m getting by with those inadequate substitutes, but I hope you will have your black licorice vines available soon!

  58. October 9, 2012 at 8:12 am

    When will your Snaps product return to the shelves. My family is going through terrible withdrawl. NO other consumer licorice fits the bill! We call it the great “Snapmergency”!
    Please hurry!!!

  59. October 9, 2012 at 9:12 am

    Any updates? I am going nuts! I never really knew how much I LOVE this SNAPS. I really miss it? I check this site everyday waiting for a post that says – “They’re Back!!” Please, for the sakes of us that are anxiously waiting, can you make sure that the candy will be in stock the day you post all systems go. I visualize getting the go and no stores having stock – I may cause a riot at my local Walgreens! just kidding (I think)

    ps – I bought $25 worth of what I thought were imitation SNAPS. Needless to say – I could have eaten the money and gotten the same outcome.

  60. October 9, 2012 at 12:30 pm

    I need the Black Licorice. I use it to help me think at work. It’s a stress relever. Some people have worry beads others have those squeeze balls. I have black licorice. Please get them back on the shelves. I look everytime I go to the store and like a disappointed child I leave with my head down.

  61. October 11, 2012 at 12:14 pm

    I have noticed that in Walmart – especially Twizzlers is taking over, which I do NOT like! It tastes like plastic! Why is it taking soooooo long to get the black licorice back on the shelves?? It has to be killing sales not to have it available. By the way I’ve called EVERY phone number you guys offer, got recordings, and they all referred back to the original recording = NOT a good business practice! I’m concerned about American Licorice Company, but it seems like no one in the company cares anymore???

    • October 11, 2012 at 1:25 pm

      Hi Tom – I assure you we still care very much about getting you the Red Vines products you know and love. We are working hard to get our Black Licorice back on shelves where they belong, but we want to make sure we take all elements into account to solve this situation. We apologize that you have not found the information you have been looking for from our consumer response phone lines. If you’d like, email us at redvines@amerlic.com with your preferred contact number and a good time to reach you and we will get in touch with you. Thanks.

  62. October 12, 2012 at 10:43 am

    OK wait, I have been looking for these after not being able to find them and just found two small 5 oz packs date best before 112212. After not being able to find them I found out about the recall. Are these affected? They expire in a couple of months, must be old stock the retailer put out? Someone needs to send me a coupon!!!!

    • October 12, 2012 at 10:46 am

      Hi Pam,
      We do not recommend consuming any Black Licorice at this time. You should be able to return the product back to the retailer for a full refund. Thanks.

    • October 12, 2012 at 10:58 am

      These seem to be manufactured before the recall. Are they safe?

      • October 12, 2012 at 11:05 am

        Whoops the second pack has a date of 42313. Assuming this second pack is on the recall list. But the first pack is dated 11 12 12 should be safe? I don’t have the receipt. Does that matter?

      • October 12, 2012 at 11:08 am

        We don’t recommend consuming any Black Licorice, regardless of the Best Before Date. You should be able to return any Red Vines Black Licorice to the retailer for a full refund. Thanks.

        • October 12, 2012 at 11:38 am

          Well that has me concerned as I love your product. So does this mean that even products with an expiration date before your recall are not good?

          • October 12, 2012 at 11:51 am

            Because we are investigating all possible causes and time frames for the affected product, out of a voluntary precaution we have recalled all Black Licorice product.

  63. October 12, 2012 at 10:46 am

    Help! I am addicted to your black licorice, and have been since I was a small child. It was the only candy my grandmother approved of. She’s been gone for many years, and now, I eat one black piece and one red piece together. But, nothing else will do! Please get it back on the shelf ASAP!

  64. October 12, 2012 at 12:28 pm

    So let me understand, you are not only recommending not consuming the product before when?

    • October 12, 2012 at 1:23 pm

      Pam – as of this moment, the recall includes all Red Vines Black Licorice. All the information regarding the recall is available in this blog post. Thank you.

  65. October 12, 2012 at 1:20 pm

    woah, then is of major connern.

  66. October 12, 2012 at 1:21 pm

    *concern*

  67. October 13, 2012 at 1:08 pm

    Well I guess I can call off the dogs! I was beginning to think there was some sort of “Snaps” fanatic out there buying them all up. Thanks for your concern for your customers, but PLEASE get Snas back on the market first and fast. I don’t think I can deal with the withdrawal much longer.

  68. October 14, 2012 at 8:33 pm

    Hope you find the problem soon; I need my fix!
    I’m glad I went to your website because I saw just how truely American Licorice is.

    I’m from a family that defines licorice by your product (3, maybe 4 generations that I know of). Though I’m getting tired of looking at the greasy stuff the ‘other guy’ calls licorice I’m hanging in there with you.

    Sincerely-
    Andrew Gardner

  69. October 15, 2012 at 6:47 am

    SNAPS. Another person in withdrawl. Thinking on buying a 25lb box so not to run out again! :)
    Please say it will not be long. Not sure there is something I can take in the mean time. I do like the idea of Good n Plenty.
    Rick

  70. October 15, 2012 at 9:16 am

    Is the recall still on or not? I went to my local Vons store here in Redondo Beach and they continue to stock the black licorice vines. I brought the recall to their attention twice since Sept. 7th and the vines are still on the shelf. Does this mean it’s OK to buy and consume them?

    • October 15, 2012 at 11:34 am

      Hi Perry – Thanks for bringing this to our attention. We’re working with our customers to make sure all Black Licorice product is recalled off the shelves and accounted for until we are able to re-release the product. It’s likely your store has not received the information from their corporate headquarters. Please do not purchase any Black Licorice product at this time. We will contact Vons to make sure they remove the affected product from the shelves of all their stores until further notice. Thanks.

  71. October 15, 2012 at 2:38 pm

    I keep looking out for it. The Holidays are coming and won’t be the same without a bowl of Snaps and glass of Red and Black Vines gracing the “sweets” tables. It’s 2 months now… Please say you won’t be passing along the costs of this investigation and clean-up on to us die hard core licorice fananics you made of all of us since we were children, will you? Snaps are a bit of a luxury I afford myself now and again and I know licorice is a water retainer, but I just make sure I don’t have any party plans for a few days… lol! Bring ‘em back as quickly as possible please. Red vines are fine but the Snaps, just don’t change those variety of flavors the colors bring PLEASE!, no recipe changes.

  72. October 15, 2012 at 6:56 pm

    I eat Snaps all the time should I be concerned?
    You say valitary recall/ If you did not pull your product, would the FDA have made it manditory?

    • October 19, 2012 at 2:28 pm

      Hi Scott – Babies, toddlers, and pregnant women are the most at risk when it comes to lead contamination in food. If you’d like to learn more about lead in food products, please see the reference links in the blog post above. We worked closely with the FDA in this matter and decided on our own to issue the recall. Thanks.

  73. October 16, 2012 at 8:45 am

    Don’t do the Good n Plenty – Huge disappointment. I think I’m gonna get a couple of cases of SNAPS myself.
    I can hardly wait – It has become like the forbidden fruit!! The more I can’t have it, the more I want it!
    Hurry, Please.

    On the serious side – I really love my SNAPS. Is there any new news that you can give us? Any new hope to hang on to? By Halloween? Thanksgiving? Christmas?

  74. October 17, 2012 at 5:49 pm

    Well, August 31st was the last posting. Has there been any
    updated info? Any rule outs, we can know about? This is taking an awful long time.
    I really need my Red Vines black, I use to eat it every night
    with my popcorn. It’s just sad to eat popcorn all by itself.
    Can we have any info?

  75. October 18, 2012 at 4:14 pm

    I know American Licorice Co is diligently working on resolving the black licorice issue, all the same, 2 months seems like an extraordinarily LONG time to find, fix and resolve this issue…..(can you tell I am an addict of your products?). Please please address why the recall is still going on and when, if ever, we can expect to see our favorite “fix” on store shelves again. Thank you.

    • October 19, 2012 at 2:27 pm

      Hi Cal – We appreciate your support. Because the safety of our consumers is of the utmost importance to us, we are doing all that we can to make sure we fully understand the issue behind the recall. Thanks for your patience.

  76. October 19, 2012 at 7:46 am

    Any news? It’s been almost 2 months!! We’re dying out here! I hope “jdempsey” you are out helping start the machines back up! Please let us know something!

  77. October 19, 2012 at 2:14 pm

    A friend gave me a bag of Natural Vines Black Licorice with the date 121512, I just saw this recall should I throw away the bag?

    • October 19, 2012 at 2:25 pm

      Hi Jennifer – Only Natural Vines® Black Licorice with date codes of 010413 through 041913 are affected by this recall. If you are sure that the best buy code on the bag is 121512, then it is not affected by the recall and should be safe to eat. Thanks!

  78. October 19, 2012 at 7:54 pm

    I went every where and couldn’t believe I could not figure out what had happened and no one was talking, till I went on-line and found out about the recall. I tried other brand and threw them all away, no comparison for taste. It has been two months I am hoping it will be soon to see more on the shelves.

  79. October 20, 2012 at 10:39 am

    I too love the black licorice and am sad to read all the previous posts from those who made aggressive comments. Off and on for the last 38 years I have eaten black licorice to help along the call of nature (IBS sufferer), so will take licorice root supplements in the meantime. I am neither a child nor a pregnant women and ate my daily dose of licorice leading up to the recall and have no worries. I can’t wait to get back my tasty snack.

  80. October 20, 2012 at 6:25 pm

    Get that black licorice back on the shelves!

  81. October 20, 2012 at 6:37 pm

    Well I wondered why the red vines black disappeared from the shelves, like rest of posts have read didnt know was recalled, do now. I have 5 bags of black twists on my shelves all have been opened with best by dates of 021412.101711.013112.100111.100111, opened cuz like to have them harden up a bit. Can I return them to Walgreens where I bought them? and get a refund? Been eating your licorice black only for most of life only flavor that I like. Please email me and let me. Hope you get them back on the shelves soon. Thanks

  82. October 21, 2012 at 2:42 pm

    Is this ever going to be over ? We need your black licorce !

  83. October 22, 2012 at 11:49 am

    There is really no recent information on the updated recall notice (August 31). Is there recent information as to when it will be back on shelves? It’s been 3 months and I really would like to have the RedVines product. There really isn’t much out there to replace it.

  84. October 22, 2012 at 2:51 pm

    After this amount of time, one would think your company would have a approx. delivery date when their product would be back on store shelves!
    Thanks.

  85. October 23, 2012 at 10:38 am

    I don’t mind a little lead, I just want some red vines Licorice.

  86. October 23, 2012 at 3:15 pm

    Were you given the opportunity to test the ‘tainted’ batch of black licorice yourself?! for some obscure reason I don’t have a lot of faith in the ‘general public’ and their routine complaints,,

  87. October 23, 2012 at 4:27 pm

    I’m a partylite consultant who traveled from CA to AZ to do a show – and mentioned in BOTH states that black licorice was gone. No one believed me. Well, we now know why – and they’re all contacting ME for updates! I see nothing much has changed since August – and you’d think your company could at least provide periodic (monthly) updates as to the status.
    I too am a red+black licorice mixer, putting a Pixie stick in the red one since childhood. We’re dying out here!
    I’m in San Jose, CA area – and ready to storm the gates! BLACK LICORICE! BLACK LICORICE! gimme gimme gimme! :)
    Thanks.
    Your loyal supporter (but I’m about to get a case of Good n Plenties, smash the candy off and OD on those little critters!)

  88. October 23, 2012 at 8:15 pm

    Help, “Red Vines” black licorice withdrawal. I tried to use the competitors as substitute. Yuck! I tried licorice from every country. They are okay, but not the right texture. Red Vines are the right texture but not black. I found some at a store and they refused to sell them. I begged, it didn’t work. I don’t know how much longer I can survive. I continue to check the shelves at every store. I will do this until the day you have my favorite candy back on the shelves. I am sorry that this happened to your product. Don’t worry you won’t loose customers. Nothing compares to your licorice.

  89. October 23, 2012 at 9:06 pm

    Just came to the site because I searched 4 stores here in town for your black licorice. Hadnt heard about the recall. My wife said she doesn’t care if there’s lead weights mixed in the bag with the licorice.Just bring it back. Was forced to buy some of that stuff from down under. Tastes kind of like its from down under the couch cushion compared to yours. HURRY!

  90. October 24, 2012 at 7:59 pm

    I am rediculously upset that your black licorice has gone off the market. I have bought what i could from every mom and pops convenience store and hopefully walk down grocery store isles waiting to see it again. I eat 5 packs a week and the ‘trace levels’ of lead are so low that i cant believe people are reacting the way they are. People!!! You have a better chance of dying from going fishing with lead weights!!!! So, in conclusion, please feel free to send me all ‘re-called black licorice. I miss it terribly, and would love to have it back again.

  91. October 25, 2012 at 1:58 pm

    Any news? My Mini Aussies have been totally out for days now. They don’t understand why they can’t have their licorice. I think they think they are being punished. Can’t you use the facility that makes the red stuff to make some black licorice there? I mean the store shelves are overflowing with the red stuff so it isn’t like there would be a shortage if you suspended manufacturing of it and got some of the black stuff back out to us consumers. If it is a matter of ingredients buy them from another distributor for now. After all there really aren’t that many ingredients in black licorice. I know I would pay more for the black stuff if it is a matter of the ingredients costing you more to get from a different distributor. Come on folks let’s get to making some of the black stuff!!

    • October 25, 2012 at 2:07 pm

      Hi DeAnna – Thanks for your patience. Here’s an update about our black licorice on its way back to shelves: http://www.americanlicorice.com/2012/10/red-vines-black-licorice-is-back/

      • October 26, 2012 at 2:24 pm

        Hi, I would like to know if in the future, the stores in my area (48706) will be carrying Red Vines BLACK. They all carry Red Vines RED but even before the recall, only Walmart, and then Walgreen carried it; now no one does. Can we order it from you directly at a price that is not exorbitant or has super high postage, at a price equivalent to what we pay at the store (postage already included in the price?)

        • October 30, 2012 at 6:33 pm

          Hi, I’m still waiting for a reply to my answer. Looks like you’ve answered everyone else except me!

          • November 1, 2012 at 11:24 am

            Me too. They haven’t answered my question from several days ago. I’m beginning to think this whole website is a SCAM.

        • November 1, 2012 at 11:53 am

          Hi Sue – Many retailers will be beginning to carry our Red Vines Black Licorice within the next few weeks, as they receive our first shipments and begin re-stocking their shelves. I cannot say when for sure, as it depends on the retailer, but I’m guessing it will be available within a week or two. As for ordering direct, we do not sell any candy direct to consumers at the moment. However, you will be able to order Red Vines Black Licorice online on http://www.amazon.com as soon as they have received and stocked our most recent shipment to them. Let us know if you have any other questions. Thanks!

          • November 21, 2012 at 7:19 am

            I have been watching the recall, patiently waiting for the black licorice to make its comeback.
            And then I became hopeful when I saw this.
            I still don’t see that Amazon has stock. Can you give an update? Does it look like black will be back by the end of the year? I sure hope so… my family are going through withdrawals, only buying the red vines. I can tell you that twizzlers just doesn’t even come close to doing it for us.
            Please hurry – I’m hoping to give some of this for Christmas!

          • November 30, 2012 at 11:34 am

            Hi Al – Depending on the retailer, it may be by the end of the year that this is available at most locations, including online. Thanks for your patience and support!

  92. October 26, 2012 at 4:29 am

    I travel each year to Tucson from New Zealand and stock up with 20 1lb packets of Red Vines black licorice as it is not available in NZ.

    Naturally I was very disappointed to find no stock on the shelves and it was only after the 10th, or was it the 15th, I tried so many stores, that I was informed of the recall. Poor information dissemination.

    Now I will have to wait another year. I have eaten licorice from all over the world and the one I prefer the most is Red Vines. In the past I have endeavored to order from NZ only to be told American Licorice Company will not ship international. Why do you have this short sighted policy?

    • October 29, 2012 at 1:14 pm

      Greetings Clive,

      We appreciate your support for our candy. We apologize for the inconvenience of not having distribution of our Black Licorice the last time you visited.

      You are correct in that we do not typically send product abroad. It is our corporate policy, as we don’t have much distribution outside of the US. However, you can order our products from Amazon.com, and I believe you should be able to have some delivered to your home in New Zeland.

      Thanks again for your support.

    • November 4, 2012 at 9:08 am

      Go Tucson! My Home – And a wonderful place to live!

    • November 4, 2012 at 9:10 am

      Go Tucson! My home and a great place to live!!

  93. October 26, 2012 at 11:49 am

    Nice that you’ve got some product coming back to the shelves BUT what about my families SNAPMERGENCY!
    It’s not been a happy home without your Snaps!

  94. October 28, 2012 at 5:56 pm

    Hi, I am a 70 year old Nana who has eaten your wonderful SNAPS as long as I can remember.I have a son who lives in London who was brought up eating SNAPS because I always had them around. Now his three daughters, besides my son, also love Snaps! They are not able to buy them in London so I send them several pkgs at different times of the year. I went shopping for some Halloween goodies for my London family and found out about the Snaps recall after shopping for them at three different stores. Please tell me when I will be able to buy them again in the Minneapolis area. We really miss your wonderful SNAPS! Thanks for such a great product for so many, many years! Anna Marie

    • October 29, 2012 at 1:24 pm

      Thank you, Anna Marie. Please stay tuned in to our website for updates. Snaps should be back on shelves by the end of the year.

  95. October 29, 2012 at 5:04 pm

    I’m so glad to hear that Snaps will be available before the end of the year! As a child, I along with my 4 siblings were very happy every Christmas morning to open the 1 gift we each got from our dad….a carton of 100 little boxes of the delicious candy coated licorice (we each got our own carton….wow did we feel special!). I’ve tried for a number of years now to make sure that my sisters and brother and nieces and nephews still have that to look forward on Christmas (and many many times in between!). We just love them and it’s really good to know that so many other people do too! Please get Snaps back on the store shelves as soon as possible!!

  96. October 30, 2012 at 6:18 pm

    I’m a huge fan of SNAP’S
    How bout making the Snaps using your RED LICORCE.
    Sounds pretty good to me

  97. October 30, 2012 at 6:35 pm

    Hi, could you please give me a response to the question I’ve asked (above) tagged on to your response to DeAnna?

    • November 1, 2012 at 11:26 am

      Sue — I feel the same way. Must be company employees trying to act like they’re customers, so “jdempsey” only replies to their quesitons. I think this website is a SCAM. WHAT A JOKE!!

    • November 1, 2012 at 12:00 pm

      Hi Sue and Kathy – I hope you were able to see my response to your questions above. If not, here’s a link to my response within this thread. Thanks!
      Sue – http://bit.ly/SAIkIQ
      Kathy – http://bit.ly/TWDEcd

      • November 2, 2012 at 6:49 am

        Thank you for the response; it partially answered my question about buying directly. But not about why stores in my area all carry the red but no one is carrying the black. What can we do about it? Can’t we find out who orders the black, without having to go to every store in our area? Walmart and Walgreens were the only ones and now they don’t carry black..they both stopped PRIOR to the recall. EVERYONE in town carries the red.

          • November 7, 2012 at 3:41 pm

            I guess there is no answer for this part of my question. I’ve asked it about six times between this forum and the other web forum and no one gets back to me about this specific issue. I really don’t know how to ask it any more clearly.

          • November 8, 2012 at 10:03 am

            Hi Sue – If you can give me the city, state, and zip code for where you live or shop, I’ll see if I can track down a retailer that carries our Black Licorice product for you. Thanks!

  98. November 1, 2012 at 3:23 pm

    Great news we will see snaps again. I will dash to the store once I see they are available. Habit forming like no other candy. I don’t eat the pink ones though as those are kind of bitter. I pass the pink ones on to someone who thinks they are really yummy!

  99. November 10, 2012 at 6:33 am

    Hi,JDempsey. My city is Bay City, MI with zip codes of 48706 or 48708. I also live near Saginaw, MI which is larger. Thanks for answering me.

    • November 12, 2012 at 4:18 pm

      Hi Sue – I’ve got our demand planning team looking into stores that carry our Black Licorice in your area. I’ll let you know what they come back with. Thanks.

      • November 18, 2012 at 4:42 am

        Thank you so much. I know I’m not the ONLY black licorice love (Twizzlers is NOT black licorice) in this area of 40000 people. Sue

  100. November 10, 2012 at 7:08 pm

    I’m glad that Snaps are FINALLY coming back to store shelves. My Snaps withdrawals have been quite strong. You better believe as soon as they hit the shelves, I will be stocking up to make up for lost time. The return won’t come soon enough.

  101. November 14, 2012 at 6:02 am

    Please hurry with your black licorice. I’m a 66 year old man and I’m going into withdraw.

  102. November 21, 2012 at 12:01 pm

    i miss my snaps. :o(

  103. November 21, 2012 at 2:29 pm

    I love your black licorace and was the first to call attention to the recall at winco stores. They took it off the shelf butit has not comeback yet. I miss it, need to have some. When will they be back on the shelf. Winco has red and grape I dont care for either one of those. I hope they will have it before christmas or I will have to buy it on line,tks Marcia

  104. November 24, 2012 at 11:50 am

    I just went to the Candy Cabinet on-line shop and see that NO black licorice is available. It’s nearly December and there are no Red Vine Black or Snaps in any of the stores and a few on Amazon, not sure about ordering them, because it is still quite pricey and shipping costs aren’t included. When will these items be back at the Walgreens, etc.?

  105. November 25, 2012 at 5:51 pm

    http://www.munchiessweetsandtreats.com/Black-Red-Vines-Licorice-Twists-240CT-Tub_p_654.html

    I just ordered a 4# box of Red Vine Black licorice at this site It came to nearly $25.00 with shipping. There was a code: munchaholic that saved 5%.

  106. December 3, 2012 at 5:03 pm

    As a life-long Snaps devotee, the return of this product can’t come soon enough! – I went from a three bag a week habit….to nothing, and the withdrawal has been excruciating!

    Take care of the problem of course….but hurry please! :-(

  107. December 4, 2012 at 1:30 pm

    Fraser, mi here and still no Snaps!!!! Tell me where to find them. 48026

    • December 10, 2012 at 9:27 am

      Hi Heath – Have you tried Walgreen’s? If they are not back soon, just hang in there. Depending upon the retailer and location, some stores will be getting Snaps back more quickly than others. Thanks!

  108. December 4, 2012 at 5:37 pm

    Sure nice to know there are other adults out there who crave their Snaps – I can only go so long without my fix, no other product comes close. The clock is ticking guys and it’s almost year’s end….Hurry!

  109. December 5, 2012 at 6:48 pm

    Ok, this is getting rediculous already, still no Snapa sightings anywhere. What is the dealio? I thought they were supposed to be back on stores by end of November. Please can somebody fill me in on the status? I’m getting frustrated.

  110. December 6, 2012 at 10:08 am

    me, too. I’ll even buy the ones with lead in them!! Get them back now!

  111. December 8, 2012 at 6:25 am

    Will snaps be available by Christmas? I live in Minnesota (55110)and get them from walgreens and festival foods. There is a spot on the shelves for them but it continues to be empty. Will they be back soon?
    Sonja

    • December 10, 2012 at 9:26 am

      Sonja – We’re hopeful that Snaps will be back on most shelves by the end of the year, but the timing can vary by retailer. Thanks.

  112. December 8, 2012 at 1:31 pm

    please Please please… start selling snaps again… I know I ate some of the “tainted” ones because I had just bought 5 bags before the recall … And Hey, I lived! Bring them back please! They have been my favorite since i was a kid… And they are hard to find… only wall-greens around here! When they were available! Come on… I am 51 years old, single and I quit drinking!!! Don’t take away my SNAPS!

    CYNTHIA

    • December 10, 2012 at 9:24 am

      Hi Cynthia – thanks for the support. We are working with our retailers to get Snaps back to retailers as soon as possible. Hang in there with us. Thanks!

  113. December 17, 2012 at 8:00 pm

    Is there any way to buy Snaps online? Ohemgee I need some snaps!

  114. December 18, 2012 at 9:49 am

    Oh horrors!!!

    No SNAPS!

    What in the world will I be able to get as a holiday gift for a friend? We grew up on Snaps.

    I’m now in Jackson, MI and used to be able to get them at CrackerBarrel… they don’t have them. A web search indicated Walgreen’s instore only. I phoned both stores, no SNAPS.

    Are there any I can order online?

    Santa’s sad and desparate helper
    mjh
    Michigan
    USA

  115. December 20, 2012 at 6:12 am

    It’s December 20 and still no licorice in Jacksonville Fl. Whats up with that?

  116. December 26, 2012 at 7:47 pm

    Tick Tock, Tick Tock – I called every Walgreen store within a 25 mile radius – that’s over 20 stores – zero Snaps available. Amazon.com – zero Snaps available. I NEED my Snaps!!! Tick Tock, Tick Tock…… Looks like we’ll have to wait till next year??

    • January 9, 2013 at 3:30 pm

      It depends on the retailer for how quickly the Snaps will be back on shelves. Some stores will get them back quicker than others. Thanks!

  117. December 28, 2012 at 4:54 pm

    Hello
    Since the last post was 12-10, is there any update on SNAPS coming back to Walgreens? Please respond.

    • January 1, 2013 at 10:27 am

      NO KIDDING! Let’s SNAP to it. Where are the SNAPS® already! None in WI None in FL. Can ya just send me some? I’ll even put my own lead in. Sheesh.

  118. January 2, 2013 at 11:35 am

    SNAPS – I guess the questions is: Have you started to make them again? Factor in the retail contractual/sales price red tape and then we would be looking at another couple months? Seems you could push this along a little faster for your fan base or set up a retail website and sell direct to the public. It’s already the end of the year and no SNAPS. Give us a clue when we will see them again.

  119. January 6, 2013 at 10:28 pm

    I’m hearing crickets chirping. I STILL see no Snaps anywhere in my area. It’s like looking for dinosaur fossils. I’m in serious withdrawal. Just like Mary, I will eat the Snaps with lead @ this point. Please, throw us a bone or something.

  120. January 8, 2013 at 12:46 pm

    I found Snaps at Smiths today and bought 5 bags….yay!!!

  121. January 9, 2013 at 3:00 pm

    SNAPS! ….are back at Rainbow Foods here in Eden Prairie, MN!! HEEEEEEYEEEEEEEYEAHHH!!! Taste the same as before, just a little less lead I guess! THANK YOU!! :D

  122. February 5, 2013 at 10:14 am

    No SNAPS in Tucson yet. Anybody know of any in the Phoenix/Tucson area? Walgreen’s was the only place that I knew that sold them and the shelves are still empty there. Anybody got any leads?

  123. February 14, 2013 at 1:19 pm

    I finally got my SNAPS!!! My husband put them in my Valentine Bag. However, they tasted different to me. He said maybe they are just that fresh. I don’t know. Has anyone else had this experience?

  124. February 23, 2013 at 9:59 am

    Pat: I don’t know about SNAPS, can’t say as I have ever heard of them. But, I DO know about Red Vines Black licorice…and it does taste different since it has come back on the market. It tastes more like soap and Sen Sens. Not as good as it used to be. Boo!

  125. March 6, 2013 at 9:28 pm

    Ok, it’s March already and no sign of Snaps in Nevada. I’ve looked everywhere. Very disappointing. :-(

  126. May 4, 2013 at 5:48 pm

    Just notices the “softer, chewy center”, YUK, YUK, YUK. I guess my days of buying SNAPS! are over. Once I get all of the “old” bags – I’m done. You guys should have left the the way they were. Why “fix” it,if it aint broke?

  127. March 24, 2014 at 8:30 pm

    I have been a (very) longtime fan of Snaps. I purchase it at my local Walgreens stores. I was extremely offended when I had several bags to purchase and was told that I could not purchase them – no explanation, not even so much as an “excuse us” (that’s a reflection on the staff and Walgreens). When Snaps finally reappeared, I noticed two things:
    1. that the cost had increased what I thought was rather significant
    2. the product is not exactly the same texture and flaxor
    I’m pretty certain about these two things. WTF??!! If you couldn’t just leave something along – why wreck it, then charge more money for wrecking it. I now mail order licorice directly form a distributor of a competing product. I really miss the original Snaps I know I can’t be the only person who feels this way. Do you suppress those negative comments? Are you going to do anything about it? No comments, no advisory – just change it and raise the price. A lot of other candy has reflected the affects of inflation by downsizing their products but only one manufacturer which I am aware was ever so stupid as to change their formula and it cost them millions in revenues. At least they had the credibility to announce their intention before they launched it. (And they never did restore the original formula – the former fans they had knew it, too. And Coca Cola knows it too – their loss i market share never recovered either. I think this is a hell of way to treat loyal fans.

    JJ Schwark
    former Snaps fan.

    • March 26, 2014 at 12:07 pm

      Greetings JJ,

      Thank you for taking the time to contact the American Licorice Company and for sharing your negative experience with our Snaps product. We’re very sorry you have had an unpleasant experience with one of our products.

      We would like to offer you a full refund if you can send us the original receipt. Your concerns will be relayed to the appropriate department.

      If you are interested in receiving a refund, please email consumerfeedback@amerlic.com

      Cordially,
      American Licorice Company

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